Comparison
Service Rivet vs Housecall Pro
Housecall Pro's base plan looks affordable until the add-ons start. This is the honest comparison for shops tired of watching the invoice grow every renewal.
| Housecall Pro | Service Rivet | |
|---|---|---|
| Pricing | $59–149/month base plan, plus add-ons | $59 per tech/month, flat — everything included ($39 locked for life for the first 20 founding shops) |
| Add-on costs | The #1 documented complaint against Housecall Pro: add-on cost creep doubles or triples the advertised bill | Scheduling, e-signature, payments, QuickBooks export, and SMS are all included — nothing metered behind an add-on |
| Office staff | Roughly $29 per extra user across the category | Unlimited office staff, free |
| Mobile app | Android app rated 3.2★ by users | Offline sync is our first-tested code path — property/simulation-tested before any feature UI ships |
| Typical target shop | Built for 1–7 tech shops | No user-count cliffs — flat per-tech pricing that scales from one truck to a full fleet |
Housecall Pro figures are pricing and user-review data as reported 2024–2026; competitor pricing shifts, so confirm current terms directly with Housecall Pro before deciding.